Technical Support Engineer (Backend Python Developer)

Hyderabad, Secunderabad

Published: December 2, 2021
Key Skills: Javascript, SQL Server, Python
EMP Full Time, Permanent
Exp Expert Level
Salary: Not Disclosed

Job Description

The Technical Support Engineer will manage and oversee Client s technical operations.

The ideal candidate is passionate about supporting technical operations and provide innovative solutions for complex business problems, collaborates cross-functionally to understand requirements and solve high-impact issues. The individual should be passionate about new technologies and possess a blend of strong technical aptitude, trouble-shooting capabilities, will work closely with cross functional team within Client to design, develop, and deploy integration solutions using Python and JavaScript.

You Will

  • Leverage Support processes, systems and tools to resolve a variety of technical problems
  • Collaborate within product development and concierge team to provide technical support
  • Manage, prioritize, and respond to cases within defined SLA s
  • Participate in the new client implementation project and support configuration, setup, testing, and rollout
  • Collaborate cross-functionally with client technical/non-technical stakeholders to gather and understand the requirements
  • Develop end-to-end services using integration design patterns and various connection protocols REST and SOAP API, Python, Reactjs, javascript, etc.
  • Automating manual tasks; create/improve small tools that help make team operations more efficient.

We re Looking For Someone Who Has

  • 7-10 years of technical experience, preferably in the PBM (Pharmacy Benefit manager) industry
  • 5 years of experience in developing integration or technical solutions, using Python and ReactJS
  • Experience in building integrations with REST and SOAP API, JMS, File, SFTP, DB, Email,
  • Experience working on NO SQL database like Couchbase, Mongo DB
  • Experience in creating solutions for various data structures/file formats like JSON , XML, CSV, EDI
  • A clear understanding of Integration design patterns and the advantages of implementing them in a complex ecosystem
  • Strong communication skills and experience working with internal and external partners
  • Experience in front end and backend development (Full stack development)
  • A good understanding of Agile methodologies and a proven ability to prioritize

Nice to Haves

  • Experience in the PBM Industry
  • Experience in a high growth technology company
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  • Database Developer Major Financial Services Client NYC New York
  • Expert knowledge of SQL
  • Extensive hands on experience on MS SQL Server platform
  • Deep understanding of RDBMS concepts
  • Hands on experience developing stored procedures, functions and scripts
  • Expertise in database/query performance optimization (Indexing, query tuning, troubleshooting performance problems)
  • Strong knowledge of ETL concepts
  • Experience developing/deploying reports on SSRS/Cognos/PowerBI platform is nice to have
  • Familiarity with AWS is a huge plus.

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